{"id":186,"date":"2023-02-16T10:59:45","date_gmt":"2023-02-16T10:59:45","guid":{"rendered":"https:\/\/library.edinburghcollege.ac.uk\/?page_id=186"},"modified":"2026-02-09T13:19:29","modified_gmt":"2026-02-09T13:19:29","slug":"questions-chat-to-us","status":"publish","type":"page","link":"https:\/\/library.edinburghcollege.ac.uk\/?page_id=186","title":{"rendered":"Contact and Support"},"content":{"rendered":"\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-a0d06159 wp-block-columns-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-79fb870f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--60);padding-right:var(--wp--preset--spacing--60);padding-bottom:var(--wp--preset--spacing--60);padding-left:var(--wp--preset--spacing--60)\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-79fb870f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-contrast-color has-text-color has-link-color wp-elements-d6acdbac039ec40e04371713eba933aa is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"line-height:1.6\">General Library Access and Support Enquiries<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">On Campus<\/h3>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">If you are visiting one of our <a href=\"\/?page_id=37\">campus libraries<\/a> please speak to a member of our Library Assistant team who will be happy to assist you or direct you to the relevant support for your enquiry.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Email<\/h3>\n\n\n\n<p class=\"has-small-font-size wp-block-paragraph\">For any questions about using Edinburgh College libraries, using our facilities and resources, visiting the libraries and our current services, please contact:&nbsp;<a href=\"mailto:library@edinburghcollege.ac.uk\">library@edinburghcollege.ac.uk<\/a><br><br><\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-ee856660 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-75\"><a class=\"wp-block-button__link has-contrast-color has-pale-cyan-blue-background-color has-text-color has-background has-border-color has-contrast-border-color wp-element-button\" href=\"mailto:library@edinburghcollege.ac.uk\" style=\"border-radius:10px\">contact the library<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1351\" height=\"845\" src=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited.jpg\" alt=\"\" class=\"wp-image-1120\" style=\"width:800px\" srcset=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited.jpg 1351w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited-300x188.jpg 300w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited-1024x640.jpg 1024w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited-768x480.jpg 768w\" sizes=\"auto, (max-width: 1351px) 100vw, 1351px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading alignfull\" style=\"font-size:clamp(21.536px, 1.346rem + ((1vw - 3.2px) * 1.052), 35px);\"><\/h3>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-79fb870f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<h2 class=\"wp-block-heading\">Subject Specific Research and Resources Enquiries<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For any questions relating specifically to your subject, including Online Resources for your course area and support for research projects, please contact the Academic Digital Library Liaison who is assigned to your course.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your Academic Digital Library Liaison can help you with:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Accessing and using library services, including Heritage and Ecore&nbsp;<\/li>\n\n\n\n<li>Finding, accessing, and using online resources including eBooks and databases&nbsp;<\/li>\n\n\n\n<li>Finding, navigating and using your Subject Research Guides&nbsp;<\/li>\n\n\n\n<li>Providing support and guidance on Plagiarism and Referencing<\/li>\n\n\n\n<li>Locating research materials<\/li>\n\n\n\n<li>Supporting you in developing information literacy and research skills&nbsp;<\/li>\n<\/ul>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Meet your Academic Digital Library Liaison<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Watch the video below to meet the Academic Digital Library Liaison (ADLL) for your subject area and find out more about how they can support your studies.<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-left has-medium-font-size wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-79fb870f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-left\">Tourism, Hospitality &amp; Business<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Subjects include: Professional Cookery, Travel and Tourism, and Events Management<br><br>Supported by:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gillian Baxter<\/strong><br>Academic Digital Library Liaison<br><a href=\"mailto:gillian.baxter@edinburghcollege.ac.uk\">gillian.baxter@edinburghcollege.ac.uk<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\" style=\"margin-top:0;margin-right:var(--wp--preset--spacing--60);margin-bottom:0;margin-left:var(--wp--preset--spacing--60)\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Hello to ADLL Gillian\" src=\"https:\/\/player.vimeo.com\/video\/859383752?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-79fb870f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-left\">Health, Wellbeing and Social Sciences<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Subjects include: Sport and Fitness, Social Care and Social Science and Childhood Practice<br><br>Supported by:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Stephanie Fair<\/strong><br>Academic Digital Library Liaison<br><a href=\"mailto:stephanie.fair@edinburghcollege.ac.uk\">stephanie.fair@edinburghcollege.ac.uk<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Hello to ADLL Steph\" src=\"https:\/\/player.vimeo.com\/video\/857939409?dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-79fb870f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-left\">Creative Industries<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Subjects include: Art and Design, Performing Arts, Costume Design and Computing<br><br>Supported by:<\/p>\n\n\n\n<p class=\"has-text-align-left has-small-font-size wp-block-paragraph\"><strong>Jen Ouson<\/strong><br>Academic Digital Library Liaison<br><a href=\"mailto:jennifer.ouson@edinburghcollege.ac.uk\">jennifer.ouson@edinburghcollege.ac.uk<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-vimeo wp-block-embed-vimeo wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Hello to ADLL\" src=\"https:\/\/player.vimeo.com\/video\/854660660?h=1e26f3bd37&amp;dnt=1&amp;app_id=122963\" width=\"500\" height=\"281\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\"><\/iframe>\n<\/div><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-79fb870f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-align-left\">Engineering and Built Environment<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Subjects include: Civil Engineering, Construction and Architecture<br><br>For enquiries related to Engineering and Built Environment or any other subject not listed here. Please contact: library@edinburghcollege.ac.uk<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2025\/07\/c-dustin-91AQt9p4Mo8-unsplash-1024x576.jpg\" alt=\"\" class=\"wp-image-3196\" srcset=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2025\/07\/c-dustin-91AQt9p4Mo8-unsplash-1024x576.jpg 1024w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2025\/07\/c-dustin-91AQt9p4Mo8-unsplash-300x169.jpg 300w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2025\/07\/c-dustin-91AQt9p4Mo8-unsplash-768x432.jpg 768w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2025\/07\/c-dustin-91AQt9p4Mo8-unsplash-1536x864.jpg 1536w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2025\/07\/c-dustin-91AQt9p4Mo8-unsplash-2048x1152.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-fb5b0b5d wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group alignfull has-border-color has-secondary-border-color has-base-background-color has-background has-link-color wp-elements-cdf329a1cdbfaf49033a0106eb7bcaae has-global-padding is-layout-constrained wp-container-core-group-is-layout-f4c01935 wp-block-group-is-layout-constrained\" style=\"border-width:3px;border-radius:20px;min-height:350px\">\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-fb5b0b5d wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"816\" height=\"510\" src=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/eCore-search-edited.jpg\" alt=\"\" class=\"wp-image-1088\" style=\"width:500px\" srcset=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/eCore-search-edited.jpg 816w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/eCore-search-edited-300x188.jpg 300w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/eCore-search-edited-768x480.jpg 768w\" sizes=\"auto, (max-width: 816px) 100vw, 816px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center hover-block-mid has-white-color has-text-color wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.313), 18px);\"><a href=\"\/?page_id=182\">eCore: Library Resource Search<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group alignfull has-border-color has-secondary-border-color has-base-background-color has-background has-link-color wp-elements-8e19a37cc4b44641d1b7c1ddcc049160 has-global-padding is-layout-constrained wp-container-core-group-is-layout-f4c01935 wp-block-group-is-layout-constrained\" style=\"border-width:3px;border-radius:20px;min-height:350px\">\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-fb5b0b5d wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><a href=\"\/?page_id=186\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited-1024x640.jpg\" alt=\"\" class=\"wp-image-1120\" style=\"width:500px\" srcset=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited-1024x640.jpg 1024w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited-300x188.jpg 300w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited-768x480.jpg 768w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/08\/MicrosoftTeams-image-21-edited.jpg 1351w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-text-align-center hover-block-mid has-white-color has-text-color wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.234), 17px);\"><a href=\"\/?page_id=186\">Campus Libraries<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group alignfull has-border-color has-secondary-border-color has-contrast-color has-base-background-color has-text-color has-background has-link-color wp-elements-9535319bd65da55fb9b5f21c834fb9e7 has-global-padding is-layout-constrained wp-container-core-group-is-layout-f4c01935 wp-block-group-is-layout-constrained\" style=\"border-width:3px;border-radius:20px;min-height:350px\">\n<div class=\"wp-block-columns alignfull is-layout-flex wp-container-core-columns-is-layout-fb5b0b5d wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--50);padding-right:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50);padding-left:var(--wp--preset--spacing--50)\">\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"640\" src=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/11\/nmg-network-Gla1mlyGvS0-unsplash-edited-1024x640.jpg\" alt=\"\" class=\"wp-image-1813\" style=\"width:500px\" srcset=\"https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/11\/nmg-network-Gla1mlyGvS0-unsplash-edited-1024x640.jpg 1024w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/11\/nmg-network-Gla1mlyGvS0-unsplash-edited-300x188.jpg 300w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/11\/nmg-network-Gla1mlyGvS0-unsplash-edited-768x480.jpg 768w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/11\/nmg-network-Gla1mlyGvS0-unsplash-edited-1536x961.jpg 1536w, https:\/\/library.edinburghcollege.ac.uk\/wp-content\/uploads\/2023\/11\/nmg-network-Gla1mlyGvS0-unsplash-edited-2048x1281.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center hover-block-mid wp-block-paragraph\" style=\"font-size:clamp(14px, 0.875rem + ((1vw - 3.2px) * 0.313), 18px);\"><a href=\"\/?page_id=187\">Subject Research Guides<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Library Access and Support Enquiries On Campus If you are visiting one of our campus libraries please speak to a member of our Library Assistant team who will be happy to assist you or direct you to the relevant support for your enquiry. Email For any questions about using Edinburgh College libraries, using our [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-186","page","type-page","status-publish","hentry"],"featured_image_src":null,"featured_image_src_square":null,"_links":{"self":[{"href":"https:\/\/library.edinburghcollege.ac.uk\/index.php?rest_route=\/wp\/v2\/pages\/186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/library.edinburghcollege.ac.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/library.edinburghcollege.ac.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/library.edinburghcollege.ac.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/library.edinburghcollege.ac.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=186"}],"version-history":[{"count":0,"href":"https:\/\/library.edinburghcollege.ac.uk\/index.php?rest_route=\/wp\/v2\/pages\/186\/revisions"}],"wp:attachment":[{"href":"https:\/\/library.edinburghcollege.ac.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}